Customer Relationship Management

Instantly respond to customer issues while they are at your machine. Reset the different components, send free vend credits and more. Immediate customer service at your fingertips.

Automatic operational notification

Receive instant alert messages via text or email when your machine’s operational status changes. Know if you are low on bags, full of cash, plus up to 20 other events.

Operational analysis

Analytics are knowledge and knowledge is strength. Learn the personality of your machine and how it operates based on daily activity and weather patterns.

Remote management at your fingertips

Mobile friendly, SmartIce can be used on any modern smart phone or tablet to view sales & operational statistics and remotely manage your machine.

Insightful sales analysis

Get detailed real time sales figures to understand what, when and how much is sold each day. Analyze your machine’s sales cycle by the hour or by seasons. It is your machine, so it should be your analysis preference.

User security settings capability

Add multiple users to view your machine’s information, but limit their visibility. Technicians see technical information. Operations see operation information. You see everything.

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